Return Policy
Our Commitment to You
At B&R African Styles, we want you to love your purchase. If you're not completely satisfied, we're here to help.
30-Day Return Policy
You have 30 days from delivery to return eligible items for a full refund or exchange.
Easy Returns Process
To initiate a return:
- Contact us at services@brafricanstyles.com with your order number
- We'll provide you with return instructions and a return address
- Ship the item back in its original condition with tags attached
- Once we receive and inspect your return, we'll process your refund within 5-7 business days
What Can Be Returned?
✓ Unworn items with original tags attached
✓ Items in original packaging
✓ Products in new, unused condition
✓ Sale items are eligible for store credit or exchange
What Cannot Be Returned?
For health and safety reasons, we cannot accept returns on:
- Intimate apparel or undergarments that have been worn or washed
- Items marked as final sale at checkout
- Gift cards or digital products (ebooks)
- Custom or personalized items
Defective or Damaged Items
We stand behind our quality. If you receive a defective or damaged item, contact us immediately at services@brafricanstyles.com with photos. We'll arrange a free replacement or full refund—no questions asked.
Exchanges
Need a different size or color? We're happy to exchange your item! Contact us at services@brafricanstyles.com and we'll help you find the perfect fit.
Return Shipping
• Defective/damaged items: We cover return shipping
• Standard returns: Customer is responsible for return shipping costs
• Tip: We recommend using a trackable shipping method for returns over $75
Refund Method
Refunds will be issued to your original payment method. Please allow 5-7 business days after we receive your return for the refund to appear in your account. Depending on your bank or credit card company, it may take an additional 3-5 business days to post.
Questions?
Our customer service team is here to help! Email us at services@brafricanstyles.com or call us at the number listed on our Contact Us page.
Policy last updated: February 2026